Contact Us - We Are Here To Help

If you are having any problems accessing or using this site, please contact us at the following toll-free number, Monday to Friday 8 a.m. - 11 p.m. EST for Medicare and Monday - Friday, Hours 7:00 AM to 10:00 PM CST For Medicaid

Medicare: 1-866-851-1579 (TTY 711)
Medicaid: 1-866-575-3744

We also have a list of Frequently Asked Questions available online to assist you.

Holiday Schedule

The OTC Center will be closed on the following holidays:

1. New Year’s Day
2. Memorial Day
3. Independence Day
4. Labor Day
5. Thanksgiving Day
6. Christmas Day

The OTC Center will close early on the days listed below.

1. Christmas Eve
2. New Year’s Eve

Copyright © 2021. Cigna, All rights reserved.
Access to this site is restricted to members of the stated health plan for the sole purpose of ordering applicable OTC products available with your health plan. Use of this site is governed by the following Terms and Conditions. Please read our Privacy Policy for information regarding the use and protection of your personal information.

Restrictions and limitations may apply to all value-added services.

H8423_19_74537 Approved.